Shipping Policy
Last updated: February 2026
1. Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. You will receive an email confirmation once your order has been shipped.
2. Shipping Methods and Delivery Times
We offer the following shipping options:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 10–20 business days | Calculated at checkout |
| Expedited Shipping | 5–10 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
Delivery times are estimates and may vary depending on your location and customs processing.
3. Shipping Destinations
We ship to the United States and select international destinations. International shipping availability and costs vary by location. Shipping options will be displayed at checkout based on your delivery address.
4. International Shipping
For international orders, please note:
- Customs duties, taxes, and import fees may apply and are the responsibility of the buyer
- Delivery times may be longer due to customs processing
- Some items may be restricted from shipping to certain countries
- We are not responsible for delays caused by customs authorities
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier's website.
6. Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Address changes after an order has been shipped may not be possible.
7. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and may offer a replacement or refund depending on the circumstances.
8. Free Shipping
We may offer free shipping promotions from time to time. Free shipping offers apply to standard shipping only and may have minimum order requirements. Details will be provided at the time of the promotion.
9. Contact Us
For any shipping-related questions, please contact us:
The Market Is Flat, LLC
1207 Delaware Ave #536
Wilmington, DE 19806
Phone: +1 (302) 407-0511
Email: support@themarketisflat.com